1) Identify the problem.
When attempting to resolve a conflict it is important that you are focused on the problem and avoid attacking the other person. Raised voices, insults and mocking tones are not productive.
2) Take responsibility.
Try to look at the problem as something you are both tackling together and take responsibility for your part. This is not about winning, placing blame or identifying who is right or wrong. The goal here is conflict resolution, not how to win.
3) Compromise.
Put the relationship first and try to find a compromise that will benefit both people. Remember having a disagreement is a normal part of every relationship, what is important is how you resolve it.
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